Complimentary Benefits and Services

Ginger Biscuit, complimentary this Singles’ Day

Enjoy a complimentary Ginger Biscuit Travel Candle and Ginger Biscuit Cologne 10ml with purchases of R4000.


Terms & Conditions: This offer is online exclusive, it will be automatically applied at checkout on qualifying purchases made through the website. Gift selection may vary depending on stock availability. Offer valid until 12 November.*

Complimentary free shipping​

Enjoy complimentary shipping on every order this season, our gift to you.


Terms & Conditions: Free standard shipping applies to all orders from October 8, 2026 through December 31, 2026.

Sign Up And Receive 10% Off* Your First Purchase

Enjoy 10% off your first order when you spend R1600 or more. Valid on full-price items. One per customer.

Complimentary Gift Wrap

Each Jo Malone London purchase is beautifully presented in our signature cream and black box, finished with a luxurious ribbon. With our compliments.
Your gift wrapping is carefully prepared by our team, there’s no need to select an additional option at checkout. One gift box per order.

Delivery

Complimentary delivery on all orders above R1200. Delivery for most standard orders within 3-5 working days.

A Gift From Us

Try a little something new. Receive a complimentary scented sample at checkout with your next online order. A little treat just for you.

Jo Malone London Complimentary Benefits

Asked & Answered


  • Jo Malone London offers complimentary samples to customers who place an order. Samples are only available through online offers and at checkout with purchase where applicable, or at our retail store counters during promotional events. Jo Malone London is unable to mail out samples on request. Please be advised that sample sizes of our products are not available for sale or general distribution.


  • The best way to find out about our upcoming offers is by signing up to our newsletter. You will be the first to discover the latest information from Jo Malone London: from limited edition collections, product launches, unique gift ideas and promotions.