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Effective Date: April 05, 2017
Jo Malone London (South Africa) Online Privacy Policy
We at Jo Malone London (South Africa) Online (for more information on Jo Malone London (South Africa)
Online, please click here) respect
your privacy and value the relationship we have with you. Your visit to this website
is subject to this Privacy Policy and our Terms and
Conditions.
This Privacy Policy describes the types of personal information we collect at the
Jo Malone London (South Africa) website, currently located at www.jomalone.co.za (this "Site"),
how we may use that information and with whom we may share it. Our Privacy Policy
also describes the measures we take to protect the security of this information
as well as how you may reach us to update your contact information, remove your
name from our mailing list or ask us any questions you may have about our use of
your personal information. It also explains how you may elect to stop receiving
communications about our products and services.
Transfer of Data to Other Countries
Use of Personally Identifiable Information
If you have elected to provide us with your contact information, e.g. by registering
at this Site, emailing our Customer Service department or placing an order, we may
provide you with service related announcements concerning this Site or contact you
regarding your customer service requests or your order. For example, all registered
users will receive a welcoming email to confirm their registration. We may also
contact you to respond to product questions or concerns that you may express. These
types of communications are necessary to serve you, respond to your concerns and
to provide the high level of customer service that we offer our customers.
In addition to the essential service related announcements that we will send you as described above, if you opt-in during the Jo Malone London (South Africa) Online registration process or at other times when you submit personally identifiable information, the information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information, cosmetics tips or promotions ("Opt-In Communications"). For example, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications or, if you are giving us your details when placing an order, please opt-out when given the opportunity to do so. If you do opt-in (or if you do not opt-out when placing an order) and later decide that you would no longer like to receive these communications, see the “Your Choices” Section below.
Customized Service We may use your personal information to provide you with customized service and use of this Site. For example, we may suggest products that would be of particular interest to you, inform you of in store events or promotions, and share skin care/cosmetics tips and techniques.
Special Events, Questionnaires and Surveys On occasion, Jo Malone London (South Africa) Online may sponsor special events (such as contests, sweepstakes or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy for the purposes set forth herein.
Technologies that Allow Us to Customize your Experience on This Site We use various technologies to collect information about your visit to this Site and to enhance and customize your experience on this Site. For example, we may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. In some instances, we may use these technologies in combination with the personal information you provide on this Site. These technologies may provide a variety of information such as whether you have visited this Site before. They also may enable you to save your preferences. Each technology is explained below.
Web Beacons and Tracking Links Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of this Site. They are often used in combination with cookies and are often not visible to the user of this Site. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see "Cookies" Section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of the features of this Site.
Cookies Browser cookies are bits of text that are placed on your computer's hard drive when you visit this Site. Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use this Site, but you may be limited in the use of some of its features.
Third Party Web Analytics Services We may use third party web analytics services on this site or our mobile applications, such as those of Adobe Site Catalyst and/or Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. You may deactivate the ability of these analytics services to analyze your browsing activities on this site. To exercise your choice with respect to their collection of information on this site:
Targeted Advertising
Information We Share and With Whom We Share It
Jo Malone London Companies We may share your personally identifiable information with our "Affiliates" that distribute and market Jo Malone London products (the "Jo Malone London Companies"). An "Affiliate" is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company. An affiliate may operate outside South Africa. Group Companies may use this information to send you communications containing product information, cosmetic tips or promotions. We demand that Group Companies adhere to procedures at least as restrictive as the procedures that we follow ourselves, including this Privacy Policy, with respect to your personally identifiable information. If you prefer that we not share your personally identifiable information with Group Companies and/or communicate or store your personally identifiable information outside of South Africa please do not provide us with any such information.
Third Parties We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include data analysis firms, customer support specialists, email vendors, webhosting companies and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy. In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
Business Transfers As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on this Site you agree that your data may be transferred to such parties in these circumstances. You may choose not to have your information transferred as a business asset by contacting us as described in the “Your Choices” Section.
Compliance With Law and Fraud Protection We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
Special Events If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to this Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. This Site is not responsible for, and disclaims all liability for, any use of the information you choose to provide to such third parties.
Transfer of Data to Other Countries
The Affiliates, Jo Malone London Companies and third parties who may receive your personal
information in accordance with this Privacy Policy and the databases in which your
personal information is stored may be located at facilities located across the world
and not necessarily in South Africa.
If you are under eighteen years of age, you may browse this Site. However, you may
not provide personal information to us. This Site is not directed to minors under
the age of eighteen and we do not knowingly collect personal information from minors
under the age of eighteen on this Site. If we become aware that we have inadvertently
received personal information from a visitor under the age of eighteen on this Site,
we will delete the information from our records.
We implement various security measures in accordance with industry standards to
protect the security of your personal information. Your personal information will
be stored at facilities located across the world and not necessarily within the
Republic of South Africa. If you have any questions about security at this Site,
you can send an email to : info@za.jomalone.com
This Site may contain links to or from other websites. Please be aware that we are
not responsible for the privacy practices of other websites. This Privacy Policy
applies only to the information we collect on this Site. We encourage you to read
the privacy policies of other websites you link to from this Site or otherwise visit.
Updates to Our Privacy Policy We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. The revised policy will supersede and replace any previous policies with effect from the date on which it is posted on this Site. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.
Your Choices
Accuracy of Your Information We will take reasonable steps to create an accurate record of any personal information you have submitted through this Site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information. It is very important that the information that Jo Malone London (South Africa) has about you is accurate and current. If you would like to receive a copy of the information we hold about you (subject to our right to charge you a fee to cover our expenses in this regard), to check, correct or update your information, or if you would like to ask any questions about this privacy policy, please email info@za.jomalone.com
Updating Your Information If you would like to update your contact information, you may do so by sending an email to : info@za.jomalone.com
Opt-Out and Managing Your Preferences You may opt out of receiving future Opt-In communications when you register at this Site or otherwise provide your contact information to us. You may change your preferences at any time by clicking the "unsubscribe" link at the bottom of each Opt-In Communication e-mail you receive, or by emailing us at : info@za.jomalone.com
The information you provide to use will be managed by the Internet Data Controller,
Estee Lauder Cies Pty Ltd, 4 Kyalami Boulevard, 1685 Kyalami, South Africa. ELC
Online Inc., 65 Bleecker Street, New York, New York 10012 USA will collect, host
and process such personal information.
We have taken great measures to ensure that your visit to this Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at : info@za.jomalone.com Copyright © JO MALONE LONDON |
